Shipping Policy
Last Updated: August 26, 2026
Furniturre, we aim to make the shipping process simple, clear, and convenient for our customers. This Shipping Policy explains how we process orders, prepare products for shipment, and handle deliveries within the United States.
1. Shipping Availability
Furniturre currently offers shipping within the United States. Customers are responsible for providing a complete and accurate shipping address during checkout. Please carefully review your address before submitting an order. If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned by the carrier.
2. Order Processing Time
Our standard order processing time is 1–2 business days.
During this period, we review the order, confirm the necessary details, and prepare it for the next stage of fulfillment.
Orders are processed during our regular business hours: Monday – Friday: 8:00 AM – 5:00 PM
Orders placed on weekends or holidays will begin processing on the next available business day. Processing time does not include shipping transit time.
3. Handling & Shipment Preparation
After order processing, products typically require 2–3 business days for handling and shipment preparation. Handling may include preparing the product, checking the order details, packaging the item, and arranging the shipment with the appropriate delivery service. Some furniture and larger household products may require additional preparation because of their size, weight, packaging requirements, or handling needs.
4. Shipping Transit Time
Once an order has been processed, handled, and shipped, the carrier's transit time begins.
Actual delivery time can vary depending on:
- Delivery destination
- Shipping method
- Product size and weight
- Carrier operations
- Weather conditions
- Holidays
- Transportation delays
- Other circumstances outside our control
Any available estimated delivery information will be shown during checkout or provided with the order. Estimated delivery dates are provided for guidance and should not be considered guaranteed delivery dates.
5. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the customer completes the purchase. Shipping costs may vary depending on the product, destination, package dimensions, weight, and available shipping method. Customers will have the opportunity to review applicable charges before submitting an order.
6. Order Tracking
When tracking information is available, it will be provided after the order has been shipped. Please note that tracking information may not become active immediately. The carrier may require additional time to receive, scan, and update the shipment in its tracking system. Once tracking becomes available, customers can use the provided tracking information to follow the progress of their shipment.
7. Large Furniture & Multiple Packages
Some Furniturre products are furniture or larger household items and may require special transportation and handling. Certain products may be shipped in more than one package. When an order contains multiple packages, they may be processed or delivered separately and may arrive at different times. Customers should check all available tracking information when multiple packages are expected.
8. Shipping Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist with address changes before the order is shipped. However, once an order has entered the shipping process, an address change may not be possible. Furniturre cannot guarantee that an address change request can be completed after shipment has begun.
9. Delayed Shipments
Delivery delays may occasionally occur because of circumstances beyond our direct control. Examples include severe weather, carrier delays, transportation disruptions, incorrect address information, holiday shipping volume, or other unexpected events. If your shipment appears to be delayed, please first review the available tracking information. If you need additional assistance, contact our support team and we will review the available order and shipment information.
10. Lost or Missing Packages
If tracking indicates that a package has been delivered but you cannot locate it, please check the delivery area and, when appropriate, contact other household members or the building management where applicable. If the package remains missing, contact Furniturre so we can review the available shipment information and assist with the issue.
11. Damaged Packages
Please inspect your package and product when it arrives. If an item appears to have been damaged during transportation, please contact us promptly. Where possible, keep the original packaging and provide clear photographs of the package and the affected product. This information may help us evaluate the issue and determine the appropriate next step.
12. Order Cancellation
If you need to cancel an order, contact us as soon as possible after placing it. We will make reasonable efforts to process cancellation requests before the order enters the shipment process. Once an order has been shipped, cancellation may no longer be possible and the request may instead be handled according to our Return Policy.
13. Returns Related to Shipping
If you need to return an item, please review our Return Policy for the applicable requirements and process. Return eligibility, return shipping responsibilities, and other conditions may vary depending on the product and reason for the return.
14. Customer Responsibility
Customers are responsible for:
- Providing accurate shipping information
- Reviewing order details before purchase
- Being available to receive deliveries when necessary
- Monitoring available tracking information
- Contacting us promptly about delivery problems
Providing accurate information helps reduce unnecessary delivery delays and shipping issues.
15. Contact Furniturre
For questions regarding order processing, handling, shipping, tracking, or delivery, please contact us directly.
Store: Furniturre
Address: 1450 NW 117th Pl Miami, FL 33182 United States
Email: Support@furniturre.shop
Phone: +1 818 584-6273
Business Hours: Monday – Friday: 8:00 AM – 5:00 PM
We aim to provide clear shipping information and responsive customer support throughout the ordering and delivery process.